Mock Test

Be rude Be dishonest Be respectful Be lazy

Transparency Deception Secrecy Misdirection

Putting oneself above others Being self-centered Listening and understanding others' emotions Ignoring others' feelings

A. A type of food B. A response to a stimulus C. A type of clothing D. A form of communication

Being rude Avoiding communication Showing empathy Ignoring body language

Micromanaging team members Building trust and rapport Avoiding feedback Dictating orders

Assuming all cultures are the same Being curious and willing to learn about other cultures Imposing one's own cultural norms on others Avoiding interactions with diverse groups

To resist change To maintain rigidity To find innovative solutions To avoid challenges

Maintaining eye contact Active listening Being disrespectful Mirroring body language

a. To intimidate the audience b. To show disinterest c. To engage the audience d. To read from notes

Listening actively Ignoring others' perspectives Talking over others Being defensive

Being inconsistent Being secretive Keeping promises and being honest Blaming others

To create conflicts To improve relationships To avoid communication To ignore perspectives

To learn how to bake a cake To improve communication effectiveness To memorize the alphabet To predict the stock market

Micromanaging Delegating without clarity Providing feedback Ignoring team members

Empathetic listening Appreciative listening Discriminative listening Critical listening

Honesty Respect Deception Clarity

Empathy Communication Self-awareness Decision-making

To increase nervousness To decrease confidence To improve delivery and reduce anxiety To avoid preparation

Assume everyone communicates the same way Avoid learning about other cultures Be open-minded and curious about different cultures Impose their own cultural norms on others